A Comprehensive Evaluation of the Tools Available
The team embarked on a thorough vetting process to find the best competitive intelligence tool for the organization, first evaluating 12 vendors, before whittling their options down to 4 different platforms, which the team spent time trialing.
They found that while all four tools promised improvements to the team’s current processes, only one offered the team the data collection, analysis, and collaboration tools required for success.
After a lengthy trial period, the team confirmed that Knowledge360 was the tool to support their needs. Several key benefits stood out, including: