Knowledge360 acts as a true intelligence hub, connecting teams across your organization to the intelligence they need in real-time. The platform drives game-changing improvements to the CI process in three key areas:
Collect: Knowledge360 offers the most comprehensive set of data sources on the market, with integrations to dozens of premium data sources and the ability to import your own data. Even better, Knowledge360’s Natural Language Processing (NLP) tools automatically organize and tag all data added regardless of its source.
How does this change your day-to-day life? You, your team, and your users don’t need to remember where information is saved. Gone are the days of keeping a sticky note on your monitor with the path to some faraway server… Knowledge360’s tagging allows users to search without knowing where a document is saved or remembering a complex taxonomy used to catalog the information. Users search all your information the same way they use search engines with free text searches.
Discover: It’s easy to determine the signal from the noise with customizable dashboards that track developments in important business units, competitors, and markets. All data is updated in real-time and key insights arrive at decision-makers fingertips instantaneously.
How does this change your day-to-day life? Since your insights and information are shared via dynamically updated dashboards, you no longer have to update static PowerPoint decks, battle cards, or monthly reports. Think of how much more time you’ll have to analyze data when you are no longer copying and pasting information from one system into documents that are emailed to your users.
Collaborate: Knowledge360 comes with a range of reporting and collaboration tools that enable organizations to build a culture of competitive intelligence, sharing critical intelligence with stakeholders across the organization in real-time.
How does this change your day-to-day life? Without a system like Knowledge360, most CI teams produce their reports and analysis, sharing it without actually hearing any feedback about it. They don’t know what questions were asked, or the conversations that took place in the room. And that context is really useful when making sure that the next thing they write is relevant and on target. So, rather than sending an email out with “Hey this news just broke.” Teams share the article from Knowledge360 with their analysis. Now all of the context and discussions that used to happen via email are captured within the platform. Preserving these comments and conversations empowers the intelligence team to be more focused and specific with additional related information and insights they provide going forward.