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The Cipher Blog

Goodbye Information, Hello Intelligence.

Jennifer Knauff

Jennifer Knauff

As the Director of Customer Success, Jennifer Knauff is our resident expert on implementing, optimizing, and gleaning competitive insights from Knowledge360®. Jennifer leads on-boarding and ongoing support efforts for Knowledge360® customers and advocates to prioritize customer feedback to the product development team. She is a certified Scrum Master and Scrum Product Owner.
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Recent Posts

Competitive Intelligence Tools: Using Competitive Intelligence Software vs. a Build Your Own Approach

You’re trying to decide if you really need competitive intelligence software, or if you can be budget-conscious and get scrappy and creative with tools you may already have. We’ve all been there. ... Read More

Competitive Intelligence Tools: Traditional Taxonomies vs. Natural Language Processing

As you evaluate competitive intelligence tools, you will likely come across two major ... Read More

Creating a Culture of Competitive Intelligence

You may be the only person at your company with “intelligence” or “research” in your title, but that doesn’t mean you’re the only one responsible for competitive ... Read More

Knowledge360 Insider: Tips for Building Boolean Searches

Anyone responsible for market research, identifying market trends or supporting market and competitive intelligence knows that finding data is rarely the issue. The amount of ... Read More

Assess Your Competitive Environment in seconds with Knowledge360

What does your competitive profile matrix include? Read More

Smarter, Faster Decisions With Intelligence Software

Acknowledged by SCIP as a best-in-class CI solution, Knowledge360® makes it easy to aggregate and visualize information so you spend less time searching and more time making strategic decisions.

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