At Cipher, we recently announced the launch of a stand-alone Partner Portal within the Knowledge360Ⓡ platform. This portal, the first of its kind in the industry, takes the complexity out of working with third-party M/CI vendors by simplifying workflows into one centralized platform.
The Knowledge360 Partner Portal has a range of tools that support the full lifecycle of an engagement between an internal M/CI team and a third party vendor. Let’s explore some of the key features:
Administrators invite each vendor to set up their own profile, where they provide key information including contact details, capabilities, areas of expertise, and any conflicts of interest. Organizations can also add supplemental custom fields they require vendors to complete.
This serves to act as a directory for all of the vendors an M/CI team works with, and helps match vendors to projects they are well qualified for, resulting in a more effective vendor selection process.
Automated Documentation Creation and Review
One of the largest sources of repetition in the existing vendor management process is creating the various forms of documentation: Statements of Work, Requests For Proposals (RFPs), Engagement Contracts, and more. In the Knowledge360 Partner Portal, users only have to enter project details once, and they’ll auto-populate in all key documents, significantly streamlining the document creation process.
Send RFPs and Evaluate Proposals
It’s easy to send RFPs to selected vendors with the touch of a button, and all proposals are then collated in one central location for a streamlined review process. Knowledge360’s Partner Portal also comes with a vendor scoring engine that helps M/CI teams identify the most qualified vendors for each project, based on each vendor’s capabilities, past performance, and internal feedback.
Fast Approvals with Docusign Integration
Internal approval processes frequently represent a major delay in kicking off important projects, with two-thirds of life science organizations admitting that important engagements have been delayed by internal approvals. With Knowledge360’s new Docusign integration, it’s possible to secure approval in minutes, with a fast, secure online signature process for all key documentation.
Centralized Document Repository
Far too many vendor deliverables and other project documents are lost in the ether, either languishing in a forgotten Sharepoint folder or saved at the bottom of a former employee’s inbox.
Knowledge360’s Partner Portal acts as a central hub, collating all key documentation and deliverables for each project in one place. It’s easy for users to add feedback, share documents, and quickly locate important insights. Users can quickly share insights to Knowledge360 dashboards and seamlessly share new intelligence with a wider audience.
Vendor Feedback Process
Track vendor performance over time, and gather feedback from internal and external stakeholders.
With over half of M/CI teams currently lacking any visibility into the previous performance of their vendors, this feature gives key stakeholders the information they need to make confident decisions about vendor engagements.
Configurable to Every User’s Needs
Every organization partners with third-party vendors in their own way. The Knowledge360 Partner Portal is configurable to the needs of every M/CI team, with the ability to customize data fields, document templates, feedback surveys, and more.